
G · Careers page and candidate experience
Your careers page is a conversion problem
Six percent of people who click a job ad finish the application. Your careers page is where the other 94 go, and the fixes are mostly subtraction.
- CareerPlug analysed more than 10 million applications across over 60,000 small businesses in 2024 and found the click-to-apply conversion rate averaged 6%. Ninety-four of every hundred people who clicked a job ad did not finish an application. The same dataset puts the average at 180 applicants per hire, with 3% of applicants reaching an interview and 27% of interviewees hired.
- Those four numbers describe a careers page better than any traffic report, and three of them are things you can change this quarter.
The funnel, in the order it leaks
| Stage | 2024 average |
|---|---|
| Click on a job ad to completed application | 6% |
| Applicant to interview | 3% |
| Interview to hire | 27% |
| Applicants per hire | 180 |
- A 6% apply rate means most of your advertising budget buys people who arrive, read, and leave. Doubling traffic doubles that waste. Moving the apply rate from 6% to 9% delivers the same hires from half the spend, and the work is almost entirely removal.
What to remove
- Start with the application form and count the fields. Every field is a question the candidate has to stop and answer, and most of them exist because someone once wanted a report.
- Then look for these four:
- An account creation step before the application. Google's job posting guidelines require a way to apply that does not require a login for the page to be eligible for the job experience in Search, so this costs you discovery as well as completions.
- A CV upload followed by a form asking for everything already in the CV. Parse it or do not ask for it.
- Screening questions written for the hiring manager's comfort rather than a decision. If nobody has ever rejected a candidate on the answer, delete the question.
- A mobile layout where the submit button sits below a fold nobody reaches. Test on a phone, on a real connection, as a person who has never seen your brand.
Say what the job pays
- Google lists baseSalary among the recommended properties for job posting structured data, alongside employmentType, validThrough and identifier. Recommended properties improve the quality of the result a searcher sees, which means a posting with a salary competes better in the place candidates actually look.
- If you hire in Saudi Arabia, Article 25 of the Labour Law already requires employers to send the competent labour office a statement of vacant and new jobs with their types, locations, wages and qualifications within 15 days of the vacancy. The number is in an official filing. Withholding it from the advert protects nothing.
The page is the first half of the experience
- Starred's 2024 benchmark report scores candidates rejected straight after application at a candidate NPS of -14, and those rejected after a phone screen at -12. Those are the people your careers page attracted and your process turned away, and most of them will see your brand again as a customer.
- A careers page that promises a five-minute application and delivers a twenty-minute one starts that relationship badly before a recruiter has read a word. Measuring what happens next is covered in [how to measure candidate experience](/spaces/measure-candidate-experience).
Traffic that arrives already qualified
- The cheapest apply-rate improvement is often upstream. A job page that states the salary, the location, the working pattern and what the first ninety days involve attracts fewer clicks and more applications, because the people who were going to bounce never clicked.
- That depends on the page being findable in the first place, which is a structured data question covered in [getting your jobs found by answer engines](/spaces/jobs-found-by-answer-engines). Where you hire across two languages, publish each job once per language on its own page, since the guidelines require a single job posting per dedicated page. More on that in [hiring in Arabic and English](/spaces/hiring-in-arabic-and-english).
Instrument four rates
- Sessions on a careers page tell you about marketing. Instrument the funnel at these points and review them monthly:
- Job page views to apply-start, which tells you whether the advert convinces.
- Apply-start to apply-complete, which tells you whether the form obstructs.
- Applicant to interview, which tells you whether your traffic sources send suitable people.
- Interview to hire, which tells you whether your selection stage agrees with itself.
- A falling rate at step one is a copy problem. A falling rate at step two is a form problem. A low rate at step three with a healthy rate at step two usually means your screening is discarding people who could do the job, which we cover in [why your ATS rejects qualified candidates](/spaces/why-ats-rejects-qualified-candidates).
The order to work in
- Do the subtraction before the redesign. A new visual template on the same twenty-field form moves nothing, and it costs a quarter.
- Count the fields on the longest application you run, and delete every one that has never changed a decision.
- Remove the login requirement in front of the apply flow.
- Put the salary range and the location on every job page.
- Parse the CV once and pre-fill whatever you still need.
- Instrument the four rates above, so the next change is measured rather than argued about.
- Rerun the whole flow on a phone before you call it done.
- A careers page earns its budget by turning attention into applications. At a 6% average, most of them are giving away the attention they paid for.
Frequently asked questions
- What is a good careers page conversion rate?
- CareerPlug analysed more than 10 million applications across over 60,000 small businesses in 2024 and found the click-to-apply conversion rate averaged 6% across all industries. That is the share of people who clicked a job ad and went on to complete an application, so treat 6% as the middle of the field rather than a target.
- How many applicants does it take to make one hire?
- The same 2024 dataset gives an average of 180 applicants per hire. Of those applicants, 3% reached an interview and 27% of interviewees were hired. Every improvement in apply rate changes the top of that funnel, and every unnecessary screening rejection makes you buy more traffic to reach the same hire.
- Should job adverts include salary?
- Google lists baseSalary among the recommended properties for job posting structured data, so including it improves the quality of the search result. In Saudi Arabia, Article 25 of the Labour Law already requires employers to send the competent labour office a statement of vacancies with their wages and qualifications, so the figure exists in an official filing either way.
- Does requiring an account reduce applications?
- Requiring a login is also a search eligibility problem. Google's job posting guidelines require the page to include a way to apply that does not require a login. A careers page that forces account creation before someone can see or start the application is working against both discovery and completion.
- What should I measure on a careers page?
- Four rates, in order: job page views to apply-start, apply-start to apply-complete, applicant to interview, and interview to hire. Page sessions on their own tell you nothing about whether the page works, because a page can grow traffic and lose applicants at the same time.
Sources
- 2025 Recruiting Metrics Report benchmarks (CareerPlug, April 2025)
- Job posting (JobPosting) structured data (Google Search Central)
- Candidate NPS benchmarks by hiring stage (Starred, 2024 benchmark report)
- Saudi Labour Law, Royal Decree M/51, English text (Ministry of Human Resources and Social Development)
Next step
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